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Service desk Reports

Question asked by shwetha.gowda on Jun 3, 2015


This is regarding the Service desk Reports from Web Intelligence.

Kindly let me know if we can add date filters in the summary of header.

In the header section of report it must show like :-


Summary of Incident Reports       

Total Incidents from 2nd June to 3rd June is 10.

The date field must appear in the report header.


Kindly help on this.