Layer7 API Management

The error message in your title is typically caused by a broken trust chain. The API Gateway is unable to trace a valid path to a trusted certificate or issuer. The API Gateway must trust the certificate (or its issuer) of a web service or server in order to route requests via HTTPS. The simplest method of resolving this issue is to add the server certificate for the protected service to the Manage Certificates trust store, set the Outbound SSL option, and enable it as a trust anchor. This will instruct the Gateway to trust this single certificate for routing.

Hi Eric Goedtel, Thanks for your response, if i don't have certificate can i resolve this?

And may i know where is outbound SSL options is?

is that an assertion?

A trusted certificate can be added as follows:

1. Log in to the Policy Manager as an administrative user
2. Select Manage Certificates from the Tasks/Manage menu
3. Select Add from the Manage Certificates dialog
4. Select the radio button next to Retrieve via SSL connection
5. Provide an HTTPS URL

The full documentation for adding trusted certificates can be found here: Manage Certificates - CA API Gateway - 8.3 - CA Wiki

Thanks Eric !!

P.S If you know how to solve this issue, it will really useful for me .

https://communities.ca.com/docs/DOC-231149404#comment-233912193

I have an idea as to the problem. I'll take a look and update you in that discussion.