kalel01

Service Management Education - Available as "Self-Directed" Learning

Discussion created by kalel01 Employee on Jun 5, 2015
Latest reply on Jun 5, 2015 by Chris_Hackett

CA Education is happy to announce that all courses for 14.1 of CA ITAM (APM) and CA Service Catalog are now available as self-directed learning. For CA Service Desk Manager, more than half are already self-directed with the remaining targeted to be available as self-directed by end of the year.  This means that every course can be taken when and how it's convenient for you!  Self-Directed learning components include our traditional WBT (web based training) along with OnDemand and Dynamic Labs.  OnDemand learning are WBTs enhanced with CAPA which allows you to SEE, TRY and DO the lab exercises via simulation.  Dynamic Labs allow you to take the training and walk through the lab exercies indepdently as you are given an image to work with and training guide.  Learning Paths have been updated to reflect these new self-directed alternative, check it out on www.ca.com!

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