Hi, currently trying to figure out if i could use the CA Process Automation tool to manage some of our workload (IE ticket creation.)
What would be the best (or most common) way to use CAPA to get parms from ESP.
the chain would be as follow.
Job failure --> Trigger an event which would send parm to CAPA ---> CAPA taking care of opening the ticket process.
Since i have a little experience in CAPA i would need some sort of schema and pre-requisite (if any) to achieve that communication.
Let me know if you need any more information.