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Best Way to make communication from ESP to CA Process Automation?

Question asked by Dalran on Jun 12, 2015
Latest reply on Jun 17, 2015 by tonsh03

Hi, currently trying to figure out if i could use the CA Process Automation tool  to manage some of our workload (IE ticket creation.)

 

What would be the best (or most common) way to use  CAPA to get parms from  ESP.

 

the chain would be as follow.

 

Job failure --> Trigger an event which would send parm to CAPA ---> CAPA taking care of opening the ticket process.

 

 

Since i have a little experience in CAPA i would need some sort of schema and pre-requisite (if any)  to achieve that communication.

 

Thanks

Let me know if you need any more information.

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