CA Security Tuesday Tip:(CA Privileged Identity Manager):how to run ACSupport.exe without restarting PIM service

Discussion created by miyhi02 Employee on Jun 16, 2015

CA Privileged Identity Manager Tuesday Tip by Hirokazu Miyahara, Principal Support Engineer for 2015/06/16.


ACSupport.exe collects the log files,etc which are needed to investigate PIM's problems.

However, if we run the command, PIM services are restarted.

If we don't want to restart PIM services, please clear the check box for "Copy DB" and "List AC's files"