Symantec IGA

Customer wish enable the use of mobile app for self services only.

I've performed in test environment all steps that the bookshelf show, extend directory, creation of mobile configuration and web services, register user for mobile app (this task generate activation code).

I went to device (Iphone 5 - iOS 8.3) and enter the url [http://IpServer:8080/iam/im/ws/ProtectedAliasAnvironment/mobile/MobileAppR], the cod activation and user credentials and the result are the next:

- On device appear message: "Unable to register. The configuration server did not send a valid configuration".

- I tested the url in IE and JBoss (Server.log) show this:

"2015-06-16 12:55:34,074 SEVERE [com.sun.jersey.spi.container.ContainerResponse] (http-0.0.0.0-8080-40) Mapped exception to response: 500 (Internal Server Error)

javax.ws.rs.WebApplicationException".

I suspect that error is in IDM, someone enabled this feature successfully?

Any aditional configuration that I must perform on IDM.

I have:

- IDM 12.6.3 -

- JBoss 5.1.0 GA

I am Having the same problem with:

Iam 12.6.5

User Store RDB mssql.

jboss 6.3

my url is http://nxiamlab.netnixlab.lab:8080/iam/im/ws/lab/mobile/lab

Could be we are using http insted of https?

I found the solve.

How you said: the mobile app must work over a SSL. Therefore your application server must work in https.

In case JBoss, It works on port 8443. Your url has to change and the mobile configuration's field "Base url" too.

More references:

JBoss Web - SSL Configuration HOW-TO