I faced an issue on CA PPM 14.2 .
While trying to delete an custom object instance,I am getting the below error.
"ErrorError 500 - Internal Server Error. The server could not retrieve the document due to server-configuration or other technical problems. Contact your site administrator."
On log file I got the error as:
Error message: [CA Clarity][Oracle JDBC Driver][Oracle]ORA-00060: deadlock detected while waiting for resource
After I started looking into the issue from DB.
And got that there were two/three session running on Database for delete objectinstance as soon as I click on the delete button.
But when I execute the same scenario on CA Clarity PPM 13.1 ,on the DB side I got only one session for delete object instance.
On 13.1 the object instnace got deleted successfully.
Has anyone faced the same issue before ?