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Sync Issue - ERROR: EE_SPONSORERROR iSponsor Error

Question asked by andy.erskine on Jun 18, 2015
Latest reply on Jul 13, 2015 by andy.erskine

I have successfully setup failover for EEM in One environment and i am trying now to set it up in another env however when i run the sync cmd it fails with the following below.

 

I can telnet to and from my servers on port 509 - the primary has been up and working for some months now and we have only just installed a secondary which i can log into independantly and browse LDAP users - however my problem is when i try and sync the two together :

 

I have resetprimary on serverA and run the add steps to add serverB

 

[root@serverB bin]# java -jar eiam-clustersetup.jar -p serverA

18/06/2015 3:33:42 PM IclUtil itechLibInit

INFO: iTechSDK initialized successfully

INFO : EIAM_HOME [/opt/CA/SharedComponents/EmbeddedEntitlementsManager/]

INFO : IGW_LOC [/opt/CA/SharedComponents/iTechnology/]

INFO : DXHOME [/opt/CA/Directory/dxserver/]

INFO : hostname identified [serverB]

EiamAdmin password :

INFO : checking server status...

INFO : igateway status      [started]

INFO : dxserver status      [started]

 

 

Are you sure you want to continue? [Y/N]:Y

[serverB]>sync

INFO : =======================================================

INFO : select current machine hostname

INFO : =======================================================

ERROR: RunBatMethod - exception occurred calling Iclient runBatMethod

com.ca.itechnology.iclient.IclException: java.net.SocketTimeoutException: connect timed out

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1546)

        at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:214)

        at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:501)

        at com.ca.eiam.poz.Network.RunBatMethod(Network.java:285)

        at com.ca.eiam.poz.PozFactory.runMethod(PozFactory.java:2177)

        at com.ca.eiam.SafeContext.setBackend(SafeContext.java:5597)

        at com.ca.eiam.clustersetup.FailoverUtility.fetchServerConfiguration(FailoverUtility.java:27)

        at com.ca.eiam.clustersetup.FailoverConfigurator.startSecondaryFailoverConfiguration(FailoverConfigurator.java:749)

        at com.ca.eiam.clustersetup.FailoverConfigurator.commandPrompt(FailoverConfigurator.java:287)

        at com.ca.eiam.clustersetup.FailoverConfigurator.main(FailoverConfigurator.java:101)

Caused by: java.net.SocketTimeoutException: connect timed out

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.ca.itechnology.iclient.IclSSLSocketFactory.connectSocket(IclSSLSocketFactory.java:178)

        at org.apache.http.conn.scheme.SchemeSocketFactoryAdaptor.connectSocket(SchemeSocketFactoryAdaptor.java:65)

        at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)

        at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)

        at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:641)

        at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:480)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1510)

        ... 9 more

ERROR: runMethod - exception in runbatMethod

com.ca.itechnology.iclient.IclException: java.net.SocketTimeoutException: connect timed out

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1546)

        at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:214)

        at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:501)

        at com.ca.eiam.poz.Network.RunBatMethod(Network.java:285)

        at com.ca.eiam.poz.PozFactory.runMethod(PozFactory.java:2177)

        at com.ca.eiam.SafeContext.setBackend(SafeContext.java:5597)

        at com.ca.eiam.clustersetup.FailoverUtility.fetchServerConfiguration(FailoverUtility.java:27)

        at com.ca.eiam.clustersetup.FailoverConfigurator.startSecondaryFailoverConfiguration(FailoverConfigurator.java:749)

        at com.ca.eiam.clustersetup.FailoverConfigurator.commandPrompt(FailoverConfigurator.java:287)

        at com.ca.eiam.clustersetup.FailoverConfigurator.main(FailoverConfigurator.java:101)

Caused by: java.net.SocketTimeoutException: connect timed out

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.ca.itechnology.iclient.IclSSLSocketFactory.connectSocket(IclSSLSocketFactory.java:178)

        at org.apache.http.conn.scheme.SchemeSocketFactoryAdaptor.connectSocket(SchemeSocketFactoryAdaptor.java:65)

        at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)

        at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)

        at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:641)

        at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:480)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1510)

        ... 9 more

ERROR: AuthorityLogin - exception occurred calling Iclient AuthorityLoginEx

com.ca.itechnology.iclient.IclException: java.net.SocketTimeoutException: connect timed out

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1546)

        at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:214)

        at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:501)

        at com.ca.itechnology.iclient.Iclient.runMethod(Iclient.java:422)

        at com.ca.itechnology.iclient.Iclient.authorityLoginI(Iclient.java:1431)

        at com.ca.itechnology.iclient.Iclient.authorityLoginEx(Iclient.java:1490)

        at com.ca.eiam.poz.Network.AuthorityLogin(Network.java:174)

        at com.ca.eiam.poz.PozFactory.authorityLogin(PozFactory.java:1999)

        at com.ca.eiam.SafeContext.authenticateWithPassword(SafeContext.java:1670)

        at com.ca.eiam.clustersetup.FailoverUtility.fetchServerConfiguration(FailoverUtility.java:29)

        at com.ca.eiam.clustersetup.FailoverConfigurator.startSecondaryFailoverConfiguration(FailoverConfigurator.java:749)

        at com.ca.eiam.clustersetup.FailoverConfigurator.commandPrompt(FailoverConfigurator.java:287)

        at com.ca.eiam.clustersetup.FailoverConfigurator.main(FailoverConfigurator.java:101)

Caused by: java.net.SocketTimeoutException: connect timed out

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.ca.itechnology.iclient.IclSSLSocketFactory.connectSocket(IclSSLSocketFactory.java:178)

        at org.apache.http.conn.scheme.SchemeSocketFactoryAdaptor.connectSocket(SchemeSocketFactoryAdaptor.java:65)

        at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)

        at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)

        at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:641)

        at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:480)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1510)

        ... 12 more

ERROR: authorityLogin - exception in iclient authorityLoginError

com.ca.itechnology.iclient.IclException: java.net.SocketTimeoutException: connect timed out

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1546)

        at com.ca.itechnology.iclient.IclMethod.runBatMethod(IclMethod.java:214)

        at com.ca.itechnology.iclient.Iclient.runBatMethod(Iclient.java:501)

        at com.ca.itechnology.iclient.Iclient.runMethod(Iclient.java:422)

        at com.ca.itechnology.iclient.Iclient.authorityLoginI(Iclient.java:1431)

        at com.ca.itechnology.iclient.Iclient.authorityLoginEx(Iclient.java:1490)

        at com.ca.eiam.poz.Network.AuthorityLogin(Network.java:174)

        at com.ca.eiam.poz.PozFactory.authorityLogin(PozFactory.java:1999)

        at com.ca.eiam.SafeContext.authenticateWithPassword(SafeContext.java:1670)

        at com.ca.eiam.clustersetup.FailoverUtility.fetchServerConfiguration(FailoverUtility.java:29)

        at com.ca.eiam.clustersetup.FailoverConfigurator.startSecondaryFailoverConfiguration(FailoverConfigurator.java:749)

        at com.ca.eiam.clustersetup.FailoverConfigurator.commandPrompt(FailoverConfigurator.java:287)

        at com.ca.eiam.clustersetup.FailoverConfigurator.main(FailoverConfigurator.java:101)

Caused by: java.net.SocketTimeoutException: connect timed out

        at java.net.PlainSocketImpl.socketConnect(Native Method)

        at java.net.PlainSocketImpl.doConnect(Unknown Source)

        at java.net.PlainSocketImpl.connectToAddress(Unknown Source)

        at java.net.PlainSocketImpl.connect(Unknown Source)

        at java.net.SocksSocketImpl.connect(Unknown Source)

        at java.net.Socket.connect(Unknown Source)

        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source)

        at com.ca.itechnology.iclient.IclSSLSocketFactory.connectSocket(IclSSLSocketFactory.java:178)

        at org.apache.http.conn.scheme.SchemeSocketFactoryAdaptor.connectSocket(SchemeSocketFactoryAdaptor.java:65)

        at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:180)

        at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)

        at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:641)

        at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:480)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)

        at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)

        at com.ca.itechnology.iclient.IclUtil.httpRequest(IclUtil.java:1510)

        ... 12 more

ERROR: EE_SPONSORERROR iSponsor Error

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