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DevTest 8.1 - Error saving recordings - Timeout Configuration

Question asked by Harri_Khela Employee on Jun 23, 2015
Latest reply on Jun 23, 2015 by Koustubh.Warty

Customer has been running recordings for a day or so, they are getting the below error while saving the recordings. I can see that this can be fixed by increasing the timeout but I am struggling to find this configuration.

 

{error={type=RemoteException, message=Timeout (60,000 ms, actual wait 60,000 ms) on server object tcp://uktapp82:2013/VSE on method finishRecordingSession}}

 

Would be really grateful for some help quickly, as the customer is looking to purchase Performance VSE and making a decision quickly.

 

cheers,

Harri

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