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Spec KB: CA SPECTRUM Event 0x3c10042 displays garbage/junk characters for snAgGblTrapMessage varbind

  • 1.  Spec KB: CA SPECTRUM Event 0x3c10042 displays garbage/junk characters for snAgGblTrapMessage varbind

    Broadcom Employee
    Posted Jun 24, 2015 12:56 PM

    Spec KB: CA SPECTRUM Event 0x3c10042 displays garbage/junk characters for snAgGblTrapMessage varbind

    Document ID:  TEC617966

    ShowHide Technical Document Details

    • Products
      • CA Spectrum
    • Releases
      • CA Spectrum:Release:9.3
      • CA Spectrum:Release:9.4
    • Components
      • ALARM ＆EVENT MGMT


    Description:

    The generic trap message string in event id 0x03c10042 is displayed with garbage/junk characters for the snAgGblTrapMessage varbind

    Please select the following link for more information on this subject:


    Knowledge Document Link:


    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec617966.aspx



  • 2.  Re: Spec KB: CA SPECTRUM Event 0x3c10042 displays garbage/junk characters for snAgGblTrapMessage varbind

    Posted Jun 25, 2015 03:21 AM

    CA, you know this little bug and it's solution since 2014.

    Spec v9.4.2.1 was released in 2015. Why haven't you fixed it?

    Editing the master event format file is a 1-Minute-job + a few minutes for documentation and that's it for all times.

    This is a question of product quality and I think, this is what we can expect for our maintenance fee.

    (Found in the KB-article: "Document ID:  TEC617966, Last Modified Date:  9/26/2014")