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CABI 3.3 sp2 failed

Question asked by grace.hc.li on Jun 30, 2015
Latest reply on Jul 1, 2015 by grace.hc.li


We tried to install CABI 3.3 sp2 for our incoming application upgrade 14.2 and uninstalled our existing CABI 3.3 from report server, then we removed all registries per suggested by CA below

 

  HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CommonReporting3

HKCU\Software\BusinessObjects

  HKU\.DEFAULT\Software\Business Objects

  HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL - not listed
HKLM\SYSTEM\CurrentControlSet\Services\SQLANYs_BOE120SQLAW -
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat - not listed
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Installer\Folders\<INSTALLDIR>

HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}

  HKCR\Installer\Products\419F814513D1948428C213A42CB860FB

  HKLM\SOFTWARE\Wow6432Node\Business Objects

 

we restarted BO server and discovered the error >failed for the following command-line:

  e:\install\Cabi 3.3 SP2\DVD02155537E\Disk1\cabi\package\BusinessObjects.msiinstmsiw.exe
/c:"msiinit.exe /delayrebootq"

 

Any idea about above error will be greatly appreciated.

 

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