Symantec IGA

  • 1.  IDM TEWS for Forget password not working when integrated with SM

    Posted Jul 03, 2015 10:13 AM

    In the IDM environment i enable the TEWS for Forget password. The forget password code works as expected, it changes the user password say (user1).

    But when we integrated Identityminder with siteminder the same code doesn't work as expected. even though in the flow it took the (user1) QandA , it keep on change the idm service account password (idmadmin).

     

    Below is my environment details

    The version details are as follows :

    IDM version: 12.6.04.0.194

    SM version: 12.52.0100.499

    OS: Red Hat Enterprise Linux Server release 6.6 (Santiago)

    Application server: IBM WebSphere Application Server  8.5.5.5

     

    The Forget password service is protected in siteminder as anonymous authentication.



  • 2.  Re: IDM TEWS for Forget password not working when integrated with SM
    Best Answer

    Broadcom Employee
    Posted Jul 03, 2015 02:38 PM

    Hi Mohan

     

    As communicated via original support case by Jennifer , this is a known issue, fixed in IM 12.6 SP5 CR1

    CA Identity Manager 12.6 SP5 Latest Cumulative Release Download - CA Technologies

    47612     150311     IM Server     Forgotten-Password-Reset task resets public user password.

     

    Regards

    Rinat

    CA Tech Support



  • 3.  Re: IDM TEWS for Forget password not working when integrated with SM

    Posted Jul 08, 2015 01:46 PM

    But i have this issue when IDM is integrated with siteminder. When IDM is not integrated with siteminder, TEWS forget password works fine.



  • 4.  Re: IDM TEWS for Forget password not working when integrated with SM

    Posted Jul 08, 2015 01:45 PM

    But i have this issue when IDM is integrated with siteminder. When IDM is not integrated with siteminder, TEWS forget password works fine.