mcsje01

Unum accelerates time-to-market for new business services and frees up 600 hours a month with CA Process Automation

Discussion created by mcsje01 Employee on Jul 6, 2015

Customer Success Story: Unum accelerates time-to-market for new business services and frees up 600 hours a month with CA Process Automation - po.st/2NuIvz

 

Business: Unum offers 20 million individuals and their families security in the event of life-changing events. It provides disability, life, accident and critical illness insurance in the workplace.

  

Challenge: To cope with business demand, the IT team needs to build up to 30 servers per month. A highly manual process not only took 20 hours per device but also prevented full server standardization.

  

Solution: With CA Process Automation, Unum has been able to automate around a dozen core infrastructure tasks, including server deployment, maintenance and retirement. Workflows can be easily adapted and any issues quickly detected.

  

Benefit: An automated approached has saved Unum nearly 600 hours a month, with new servers now deployed in a matter of minutes. Builds and security protocols have been standardized, which safeguards the quality of customer services. 

 

View the entire story - po.st/2NuIvz and pdf attached

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