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How to send custom variable to PAM process from Service Desk

Question asked by milan.ziga on Jul 7, 2015
Latest reply on Jul 7, 2015 by tonsh03

Hi all,

When Service Desk and PAM are integrated via mail or file trigger I can send to PAM process custom variables.

<param name="ParamOne">my param1</param>

<param name="ParamTwo">my param2</param>


Is it possible to send to PAM process custom variables also when Service Desk to PAM integration uses native way via events and macros?