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Integration Script - BSI 8.3

Question asked by sandro.mello on Jul 7, 2015

Hi All,

 

First of all, sorry for my english is not very good. I made a script that creates a new resource in BSI automatically based on the CA Service Desk Manager CMDB.

The script also updates the resource information in BSI, if you change some information in the CA Service Desk Manager CMDB.

For example, I have a resource that is at the speed of 1 Mbps, as you can see in the image below.before.png

Today (07.07.2015) the speed changes to 2 Mbps on the CA Service Desk Manager CMDB and the script makes updating the field, as you can see in the image below.

after.png

My problem is when there is change in the CMDB and need to update the resource in the BSI and is not added the date of this update.

Just below shows a picture of how I want the script to do.

after1.png

I have attached the script for you to help me.

Thank you who can help me.

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