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Service Catalog Status ID 0

Question asked by tremo01 Employee on Jul 10, 2015
Latest reply on Jul 13, 2015 by Jason_Wolfe

Creating the report where selecting the Request ID, Status and Status ID. But getting the records with no status name and status ID =0. Can anyone let me know how these records are coming blank and there is no ticket related to this request ID in Ca Service Catalog. I am using CA Service Catalog Version R12.9. Attach is the screenshot

 

SC Status.png

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