AnsweredAssumed Answered

SSL weak error

Question asked by PragyaSingh on Jul 21, 2015
Latest reply on Jul 21, 2015 by Suman Pramanik

Hi All,

 

When we are connecting to CA PPM using Firefox browser 39.0 version, the below SSL error is throwed by the browser and could not reach the PPM login page:

 

"An error occurred during a connection to clarity.global.ms.philips.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem"

 

We have checked that this issue probably appears when a browser does not supports SSL encryotion and have seen other CA product users to implement some changes in server.xml file.

 

Did anyone has faced this issue? please suggest some solution.

 

Thanks,
Pragya Singh

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