AnsweredAssumed Answered

when Tomcat is running as a service where does the introscopeagent.profile go?  Catalina is not used to start and stop Tomcat when running as a service so putting anything in there does not keep agent alive long.  Thanks

Question asked by geapa01 on Jul 23, 2015
Latest reply on Jul 24, 2015 by geapa01

Tomcat is running as a Service on a windows server.


Instructions state to install the home directory of Tomcat and to add the following lines to the catalina.bat file:set CATALINA_OPTS=%CATALINA_OPTS%  -javaagent:"D:\Program Files (x86)\Apache Software Foundation\Tomcat 6.0\wily\Agent.jar" -Dcom.wily.introscope.agentProfile="D:\Program Files (x86)\Apache Software Foundation\Tomcat 6.0\wily\core\config\IntroscopeAgent.profile"


The problem that occurs:

Recycle catalina.bat by command line ie catalina start 

Agent appears in Mom showing it is live and gathering metrics

I log off the server and within 30 mins the agent turns grey and after a few hours totally disappears.


We are using Wily version 9.1.7

Windows 2008 R2 server Tomcat server.


Windows team states Tomcat is running but agent still showing grey and reporting no metrics.


I do have an issue open with CA support but was advised that answer could be a few hours away.   Stated when Tomcat is installed as a service that introscopeAgent.profile needs to be put in different location rather than Tomcat directory.


Any help will be appreciated