CA Service Management

Hello,

When I posted a request, SDM turn around posts on the photo below.

what version do you use?

similar problem can be found here: https://communities.ca.com/message/108821818#108821818

Hello,

The version is SDM 14.1

check if the reason I see when you click on current Administration-System-Locks the image below.
I believe that the isswf table grip.

Thank you Gutis and William.

Samatar,

Did the suggestions from Gutis/William help resolve this?

Thx

_R

Hello,

No, the problem is still there.

Gutis's techdoc reference earlier has a value referred to it. Can you check the option on your setup and see what the value is?

Worst case, You could try disabling the web response completely and see if that reduces the burden a bit?    This would be the last chance option I would consider:

To disable the threshold follow these steps:

To add the variable to the nx.env run the following command:

pdm_options_mgr -c -s EXPECTED_WEB_RESPONSE -v 0 -a pdm_option.inst

To add the variable to the nxenv_nt.tpl file run the following command:

pdm_options_mgr -c -s EXPECTED_WEB_RESPONSE -v 0 -a pdm_option.inst –t

_R

Hi samatar.yacin

The problem is resolved?

Also please see ths document :

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec613788.aspx

It's the same error that occurs with a client my.

Thanks again Gutis. I will try to do that.

Hi All,

Please note that the tec doc mentioned earlier in this post (TEC613788) has been retired and replaced with this doc  (TEC1200339)

Regards,

Gordon.