I was told by ca support to post this here since they do not support custom.pbds.
I have an "APP" folder showing on one agent and now the client wants this to appear on all agents for continuity.
I have added the path to the InstrscopeAgentprofile so it is identical to the other agents profile,
I have added the custom.pbd file for this made sure the spelling was correct
It still is not getting picked up when server is recycled.