AnsweredAssumed Answered

Cannot get custom.pbd file recognized

Question asked by geapa01 on Jul 24, 2015
Latest reply on Aug 12, 2015 by geapa01

I was told by ca support to post this here since they do not support custom.pbds. 




I have an "APP" folder showing on one agent and now the client wants this to appear on all agents for continuity.



Steps taken:

I have added the path to the InstrscopeAgentprofile so it is identical to the other agents profile,

I have added the custom.pbd file for this made sure the spelling was correct


It still is not getting picked up when server is recycled.