General Availability Announcement for CA Business Service Insight 8.3.5

Discussion created by lynka01 Employee on Jul 27, 2015
Latest reply on Jul 31, 2015 by William Teixeira


July 27, 2015



To:         Business Service Insight Customers

From:     The CA Technologies BSI Product Team

Subject:  General Availability Announcement for CA Business Service Insight 8.3.5



On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products. Today, we are pleased to announce that CA Business Service Insight 8.3.5 is now available.


New features for CA Business Service Insight 8.3.5 include:


  • Internet Explorer (IE) 11 Support – Compatibility Mode
  • Installing BSI Services with Restricted Privileges
  • Single Sign On Enhancements - Active Directory Authentication
  • Color Coding - BSI Free-Form Report


You can download your copy of CA Business Service Insight 8.3.5 from CA Support Online If you have any questions or require assistance contact CA Customer Care online at where you can submit an online request using the Customer Care web form: You can also call CA Customer Care at +1-800-225-5224 in North America or see for the local number in your country.


Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help.  For more information on CA Services and how you can leverage our expertise, please visit   To connect, learn and share with other customers, join and participate in our Service Management CA Community at


To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at:  Thank you again for your business.


PLEASE NOTE:  8.3.5 documentation is available through the wiki only located via the following URL: