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Can an auto-operator be configured to close an event that's not been updated in the last 60 minutes?

Question asked by kevin.mckenna on Jul 28, 2015
Latest reply on Jul 28, 2015 by kevin.mckenna

I'm trying to create an auto-operator that will auto-acknowledge stale events that have not been updated in the last hour. These are mainly events like traps that do not send a CLEAR. The only time-related option I see in the auto-operator setup panel is based on event arrival time, but if the situation is still occurring, I don't want to close the event.

Has anyone done something similar to this?

 

Thanks,

 

Kevin

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