AnsweredAssumed Answered

USS Ticket history sorting

Question asked by AndriesJNel on Jul 30, 2015
Latest reply on Jul 31, 2015 by Louis_van_Amelsfort

Hi All,


Can anyone advise on how/where the SDM ticket history sorting is handled in USS. When you go in USS to your request history and click on "Try looking here" to show your SDM ticket history it seems the sorting is mixed and not set to latest to oldest.


it will show for example tickets in a strange order like this


1 Hour ago

2 Hours Ago

5 days ago

10 days ago

8 hours ago


instead of latest to oldest.


Please advise where this can be configured?