AnsweredAssumed Answered

Knowledge Search Defaults

Question asked by micah.garsidewhite on Aug 4, 2015
Latest reply on Aug 19, 2015 by micah.garsidewhite

I have a requirement to have analysts search draft & published articles by default from both quick profile and the incident forms.  Looking through both forms I am not seeing how the default values are set for the search.  I know that I can set the local users defaults, and may be able to create a process or script to update the values for all users, but it would be great if anyone could provide any insight in how to modify the way the code sets the default values.