Service Operations Insight

  • 1.  CI name 'Unknown'

    Posted Aug 05, 2015 05:13 AM

    The issue is that the CI name is coming unknown for some of the alerts that are being received from Nimsoft Connector. The CA SOI version is 3.3 CU2 and the Nimsoft Connector version is 2.0.0.35 (Catalyst: 3.4.1.186).



  • 2.  Re: CI name 'Unknown'

    Posted Aug 05, 2015 06:05 AM

    Hi Sachin, Please refer following https://communities.ca.com/docs/DOC-231158928?sr=stream Thanks, Ashay