DX Unified Infrastructure Management

  • 1.  asking location while UMP installation

    Posted Aug 07, 2015 02:53 AM

    Hello UIM experts

     

    after the installation of UIM , now im installing UMP but it always asking to choose the location, even i have chosen the location many times but it still asking. Can anyone please give resolution of it.

     

    screenshot  below

    ump.PNG



  • 2.  Re: asking location while UMP installation

    Posted Aug 07, 2015 04:07 AM

    How, exactly, are you trying to install it?

     

    1. Are you running the installer from the same server where you installed UIM? You should
    2. I see you're in program files\UMP. This generally seems like a bad practice, you should store the installation media in another location. If you're running it from there:
      1. Are you logged in as administrator?
      2. Are you launching the installer as "Run as Administrator"?
      3. Do you have enough diskspace for it to extract the installation files?

     

    -jon



  • 3.  Re: asking location while UMP installation

    Posted Aug 07, 2015 04:17 AM

    Hi Jon,

     

    Thanks for quick response.

     

    1.Yes im running the installer on the same server where UIM installed,

     

    2.i just moved tht ump exe file to that location to check whether it works or not.But it same. Rightnow  i again change the location of ump file but it still situation is same.

    yes i logged in as administrator

    Yes im  launching installer as Run as administrator

    Yes i have more than 40 gb free



  • 4.  Re: asking location while UMP installation

    Posted Aug 07, 2015 05:46 AM


  • 5.  Re: asking location while UMP installation

    Posted Aug 07, 2015 10:46 AM

    Clear the temp in C:\Users\AppData\Local\Temp  if it not working means try to download the S/w again and try ...Hope it will work



  • 6.  Re: asking location while UMP installation

    Broadcom Employee
    Posted Aug 07, 2015 11:24 AM

    HI Laqa,

     

    please confirm if enough space is left on the drive where %Temp% is mapped to and that you are executing the install "as administrator" via the context menue. 

     

    Regards,

    Martin



  • 7.  Re: asking location while UMP installation

    Broadcom Employee
    Posted Aug 10, 2015 01:52 AM

    Hello. The error is coming from InstallAnywhere.

    It seems like to be trying to extract materials into a temporary space. The most highest possible path is %TMP% or %TEMP% in Windows.

    Please check if you have those variables.

     

    Thanks

    Yu Ishitani



  • 8.  Re: asking location while UMP installation

    Posted Aug 12, 2015 02:34 PM

    Did you ever resolve this?



  • 9.  Re: asking location while UMP installation

    Posted Sep 02, 2015 09:17 AM

    I am also facing the same issue