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Can a condition be set in Service Manager where it asks for a cost center id for a particular location when a ticket is opened?

Question asked by Daphine on Aug 12, 2015
Latest reply on Aug 21, 2015 by Raghu.Rudraraju

I have a request from a user asking if a condition can be set that will prompt the Service Desk to enter a cost center id when a ticket is opened for a specific location.  Can this be done?