AnsweredAssumed Answered

PAM Using SSL Not Accessible from SDM

Question asked by GregBunce on Aug 13, 2015
Latest reply on Aug 19, 2015 by Raghu.Rudraraju

I have set up PAM to use SSL and everything is working as expected except the connection from Service Desk.

I get the message:

There is a problem accessing CA IT PAM Workflow - please try again or contact the administrator. Details: ; nested exception is: java.lang.NumberFormatException: For input string: ""

When I attempt to assign workflow to a Request Area.

HOWEVER, If I log into SDM using just Tomcat (as opposed to IIS) I can access PAM just fine, but only from the Primary server. From the secondary servers I get the above error whether I am using Tomcat or IIS.


I ran thru TEC539068 on how to set up PAM & SDM using SSL but the error message is different than what they outline.


Any thoughts?