Our Management is looking the project plans. They are not able to view Approvals (Non-Portfolio) for the inactive investments.
They claim that the approval workflows should be available whether or not the plan is active.
They serve as a record of what was approved (or not if they have been rejected).
This data is proof that the work was approved and by whom and should be retained.
Could you please help to figurase out why this approval history is missing?
What would be the fix for this.
Awaiting your reply!
Environment - Production
Service Pack Version - 12.1.3
Latest patches applied - YES