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SDM webservice-Create object for CNT

Question asked by Saranya.P on Aug 20, 2015
Latest reply on Sep 2, 2015 by Saranya.P

Dear All,

 

We tried updating the contact details using 'update object' operator in PAM, which works fine.

 

Now we would like  to create contacts using similar method. We are unable to find 'Create Object' operator in PAM operator list.

 

However we observe a SDM web service method available for same 'Create Object'. The input for the operator is very strange, not sure what values to feed other than sid, object type.

 

Please advise if i am on right track, else please guide.

 

Create Object:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://www.ca.com/UnicenterServicePlus/ServiceDesk">

   <soapenv:Header/>

   <soapenv:Body>

      <ser:createObject>

         <sid>?</sid>

         <objectType>?</objectType>

         <attrVals>

            <!--1 or more repetitions:-->

            <string>?</string>

         </attrVals>

         <attributes>

            <!--1 or more repetitions:-->

            <string>?</string>

         </attributes>

         <createObjectResult>?</createObjectResult>

         <newHandle>?</newHandle>

      </ser:createObject>

   </soapenv:Body>

</soapenv:Envelope>

 

 

 

Thanks,

Saranya

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