CA Service Management

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  • 1.  Service Management 14.1 Change Management

    Posted Aug 20, 2015 01:06 PM

    Does anyone know what enhancements have been made to the14.1 Change Module?  I've searched the CA site and the communities site but have been  unable to find anything.



  • 2.  Re: Service Management 14.1 Change Management

    Broadcom Employee
    Posted Aug 20, 2015 03:14 PM

    Jennifer............


    The CA SDM 14.1 Release Notes (Release Notes - CA Service Management - 14.1 - CA Wiki) will have any new features listed.

     

    Hope this helps.



  • 3.  Re: Service Management 14.1 Change Management

    Posted Aug 20, 2015 03:50 PM

    Thanks Paul!  I found this doc earlier but it didn't provide what I was looking for.  I'm specifically looking for what is new around Change Orders, Change Management.



  • 4.  Re: Service Management 14.1 Change Management

    Broadcom Employee
    Posted Aug 24, 2015 01:46 PM

    Jennifer............

     

    I am not aware of any specific changes in 14.1 to the Change Management module.

     

    clada08 - are you aware of any specific changes?



  • 5.  Re: Service Management 14.1 Change Management
    Best Answer

    Posted Aug 24, 2015 01:52 PM

    There were no “features” added to the change management area for 14.1. However, there might have been some minor alterations based on the bug fixes since there were a lot of earlier patches included in the 14.1 delivery.

    -Dale

     

    Dale Clark

    CA Technologies

    VP, Product Management

    Tel:        +1 425 201 3523

    Mobile: +1 425 280 1524

    Dale.Clark@ca.com

    <mailto:Dale.Clark@ca.com>[X]<http://www.ca.com/>



  • 6.  Re: Service Management 14.1 Change Management

    Broadcom Employee
    Posted Aug 24, 2015 01:58 PM

    Thanks Dale.

     

    @Jennifer_Perdue - does Dale's reply answer your question regarding Change Management in CA SDM 14.1?