Hi, please your suggestions.
Any way to launch dsm explorer to start a remote sesion based on inventory information available.
In our environment CA SDM 14.1 and CA Client Automation 12.9 share a common mdb. And detected assets are now CI's (imported using pdm_discimp).
Analyst select related Asset for incidentes when is necessary. So, we need to know if its possible launch dsm explorer just clicking on asset name link form incident detail page. All our analyst's computers has DMS Explorer installed.