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PAM Process to Wait for SDM Change Order Status Change

Question asked by KennethHosey on Aug 21, 2015
Latest reply on Aug 24, 2015 by Lindsay_Estabrooks

I am fairly new to CA Process Automation, so I'm sure this will be a simple solution.  Using the CA Service Desk ITIL Pack examples, I am trying to have my workflow pause until the user moves a change to a certain status.  I see how to make the workflow move the status, but I don't want it to continue until the user move this.

 

1. Can someone help me in understanding how to accomplish this?

2. If there is a resource I can go to and read up on this or potentially watch a tutorial, that would also be helpful.

 

Thank you in advance for your assistance.

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