Jim.Tokarz

Tech Tip: Data Manager: An error occured while processing your request.  DAOFactory:getConection:Unable to get connection.

Discussion created by Jim.Tokarz Employee on Aug 21, 2015


Problem:

When attempting to use Data Manager, get the following error.

db_err_1.jpg

 

 

After clicking on the details link to get more information, you should see a more defined reason for the connection problem.

 

db_err_2.jpg

 

 

Solution:
After clearing up the Oracle connection problem (ORA-12505), recycle the Apache Tomcat 7.0 CA_CCC service and retry the operation.

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