CA Service Management

Hello team!

I'm trying to create a shorter list of Request Activities but can't achieve it by myself,

something goes wrong.

I declared my alg tab on Request form as:

<PDM_MACRO name=tab title="Act Log" height=300 id=alg src="OP=SEARCH+FACTORY=alg+QBE.EQ.call_req_id=$args.persistent_id+KEEP.short_view=1" tooltip="Activity Log">

On list_alg I've placed this, between sfStart and sfEnd:

<PDM_IF "$args.KEEP.short_view" == "1"> 
document.write('<INPUT TYPE=hidden ID=ADDL_WHERE_HARDCODE NAME=ADDL_WHERE_HARDCODE VALUE="(type IN (\'CB\', \'ST\', \'INIT\')) AND (internal = 0 OR internal IS NULL)">'); 
<PDM_ELSE>
document.write('<INPUT TYPE=hidden ID=ADDL_WHERE_HARDCODE NAME=ADDL_WHERE_HARDCODE VALUE="(internal = 0 OR internal IS NULL)">');
</PDM_IF>

But extended search attributes applies only when I click "Search" button, when I wish it on list loads.

Regards,

cdtj

I have similar configuration on my 14.1, but it is working properly. The only difference I see is that I have defined variable argType on detail form and I using it instead of KEEP on my tab list form, and I also using javascript if statement instead of PDM_IF

if (ahdframe.argType == 'Yes')

{

document.write('<INPUT TYPE=hidden ID=ADDL_WHERE_HARDCODE NAME=ADDL_WHERE_HARDCODE VALUE="(.....

}

else

{

document.write('<INPUT TYPE=hidden ID=ADDL_WHERE_HARDCODE NAME=ADDL_WHERE_HARDCODE VALUE="(.....

}

hi Gutis,

I think this may be caused due to factory,

conditions like "KEEP.whereclause=id=12345" also didn't work in my environment.

I've found workaround solution:

published attribute in Activity Type table called z_short_view and used this URL to show activites:

1. <PDM_MACRO name=tab title="Act Log" height=300 id=alg src="OP=SEARCH+FACTORY=alg+QBE.EQ.call_req_id=$args.persistent_id+QBE.EQ.type.z_short_view=1" tooltip="Activity Log"> 

This aslo gives possibility to do any configurations from Admin interface.