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  • 1.  Can Spectrum Alarms be acknowledged by an email

    Posted Aug 28, 2015 09:34 AM

    Can someone tell us if Spectrum Alarms be acknowledged by an email?  Is there any interaction from an email to Spectrum that could have the alarm cleared, or acknowledged?



  • 2.  Re: Can Spectrum Alarms be acknowledged by an email
    Best Answer

    Broadcom Employee
    Posted Aug 31, 2015 01:15 AM

    Hi Skip,

     

    I know Spectrum alarms can be acknowledged by

      1. CLI (refer to ack alarm - Acknowledges Alarm - CA Spectrum - 10.0 - CA Wiki)

      2. Web Services API (refer to Using Alarm Resources - CA Spectrum - 10.0 - CA Wiki)

    but not by email.

     

    *Acknowledged* alarm attribute is

    Acknowledged: (Read/Write) Indicates the state of the alarm acknowledgment, that is, whether the user has seen the alarm.

    Type: Boolean

    Attribute ID: 0x11f4d

    (refer to Alarms in Development API - CA Spectrum - 10.0 - CA Wiki)



  • 3.  Re: Can Spectrum Alarms be acknowledged by an email

    Broadcom Employee
    Posted Aug 31, 2015 10:19 AM

    As Widjaja notes there is no specific way to acknowledge an alarm via email without customization, but one other option I figured I'd mention is that you can also acknowledge alarms via the Spectrum Mobile App...