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  • 1.  Error While opening project in OWB 2.1.1 from Clarity v13.3

    Posted Sep 01, 2015 08:36 AM


    Hi ,

     

    We are facing below error while opening project in OWB 2.1.1 from Clarity v13.3.

     

    a server error occurred during login %s - string index out of range: -1



  • 2.  Re: Error While opening project in OWB 2.1.1 from Clarity v13.3

    Posted Sep 01, 2015 06:27 PM

    a couple of things to check, first is that your JAVA version is 1.7, type java -version in command prompt to confirm. Make sure you have uninstalled the previous Schedule Connect and installed the newly downloaded one from 13.3.

     

    This error can also be caused by a time out. Check the global session timeout set in CSA, and the minutes of inactivity unit logout from the administration system options page, typical length for the system option I believe is 60 minutes



  • 3.  Re: Error While opening project in OWB 2.1.1 from Clarity v13.3

     
    Posted Sep 08, 2015 07:30 PM

    Hi Ashwin - Did Connie's response help you resolve your issue? If so please mark as Correct Answer. Thanks! Chris