Symantec Access Management

  • 1.  Siteminder SNMP Agent

    Posted Sep 02, 2015 11:38 AM

    Hi All,

     

       We followed the steps mentioned in below KB article. Using the tools described we are seeing the objects using snmpWalkrun.bat and this gives data.

     

    http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec509299.aspx

     

    We are trying to use Splunk to monitor SNMP and splunk is capable to capture the data sent by traps. We modified the snmptrace.conf file to use splunk server. But splunk is not getting the data.

     

    We enabled the snmp logging and we are getting smpolicysrv_snmptrap.log file getting generated. This file grows very fast but don't contain any informational data:

     

    ### SmEventRecord::Event is currently not SNMP supported : nCategoryType 6 , nCategory 22, nEventID 1 ###

    ### SmEventRecord::Event is currently not SNMP supported : nCategoryType 6 , nCategory 22, nEventID 1 ###

    ### SmEventRecord::Event is currently not SNMP supported : nCategoryType 6 , nCategory 22, nEventID 1 ###

     

    So we are trying to identify if siteminder is sending data to splunk (any other SNMP server) or not? Is there any log file where we can see if the data is sent?

     

    Also I would request to please update the document under:

     

    CA SiteMinder® Integrated Documents 12.52

     

    Policy Server GuidesPolicy Server Administration GuideMonitoring CA SiteMinder® Using SNMPConfigure the CA SiteMinder® Event Manager

     

    SNMP Traps Not Received After Event

    as the document states we we will get:

     

    SmServAuth_snmptrap.log

    SmServAz_snmptrap.log

    SmServAcct_snmptrap.log

    SmServAdm_snmptrap.log

     

    I guess these were used for siteminder version 5, which use to have 4 different processes.

     

    If we have done everything correct then we will only get 1 log file now smpolicysrv_snmptrap.log.

     

    Please suggest.

     

    Thank you



  • 2.  Re: Siteminder SNMP Agent

    Broadcom Employee
    Posted Sep 04, 2015 08:45 AM

    Hi Richard,

     

    This thread fits better as  a support ticket for now, please open a case in support.ca.com


    Regards

    Thanks



  • 3.  Re: Siteminder SNMP Agent
    Best Answer

    Posted Sep 09, 2015 11:26 AM

    Hi, I will be opening the Support ticket.

    Any suggestions for now?