AnsweredAssumed Answered

Strange application errors

Question asked by CMCN1982 on Sep 3, 2015
Latest reply on Sep 3, 2015 by CMCN1982

One of our users has noticed some strange issues in our Sandbox (v13.1)

 

"System Error. Contact your system admin"

 

He sees the error when he does the following:

 

app errors.PNG

 

 

 

 

In the app.ca log files I see this info:

 

ERROR 2015-09-03 08:41:18,177 [http-bio-8080-exec-1873] niku.xql2 (clarity:X137341:199972794__0ECD31BF-8D83-4B39-B96D-B3F227DAB637:itl.categoryList) Internal Processing exception

com.niku.odf.griphendor.GriphendorException: Unable to find grid metadata with view code/portlet key = NIKU.ROOT#:itl#:incidentcategoryList

  at com.niku.odf.griphendor.grid.GridMetadata.getMetadata(GridMetadata.java:2984)

  at com.niku.odf.griphendor.grid.GridKernel.preProcessRequest(GridKernel.java:133)

  at com.niku.odf.griphendor.GriphendorEngine.processGridRequest(GriphendorEngine.java:132)

  at com.niku.odf.griphendor.GriphendorEngine.processRequest(GriphendorEngine.java:82)

  at com.niku.npt.xblhandlers.GridHandler.getGrid(GridHandler.java:178)

  at com.niku.npt.xblhandlers.GridHandler.postProcess(GridHandler.java:97)

  at com.niku.xql2.XQLVisitor.postProcess(XQLVisitor.java:1355)

  at com.niku.union.xml.dom.DOMWalker.postProcess(DOMWalker.java:210)

  at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:94)

  at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)

  at com.niku.union.xml.dom.DOMWalker.traverseIntern(DOMWalker.java:92)

  at com.niku.union.xml.dom.DOMWalker.traverse(DOMWalker.java:36)

  at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:257)

  at com.niku.xql2.XQLProcessor.process(XQLProcessor.java:283)

  at com.niku.xql2.binding.ServiceControlBindingXql.processFile(ServiceControlBindingXql.java:388)

  at com.niku.xql2.binding.ServiceControlBindingXql.getDocument(ServiceControlBindingXql.java:271)

  at com.niku.xql2.binding.ServiceControlBindingXql.processRequest(ServiceControlBindingXql.java:155)

  at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:749)

  at com.niku.union.service.ServiceControlImpl.processRequest(ServiceControlImpl.java:211)

  at com.niku.union.web.WebServiceAdapter.processRequest(WebServiceAdapter.java:199)

  at com.niku.union.web.PortletController.processServiceRequest(PortletController.java:1405)

  at com.niku.union.web.PortletController.processAuthorizedPortlet(PortletController.java:888)

  at com.niku.union.web.PortletController.processPageActionRequest(PortletController.java:394)

  at com.niku.union.web.PortletController.processRequest(PortletController.java:163)

  at com.niku.union.web.WebActionController.processAction(WebActionController.java:1241)

  at com.niku.union.web.WebActionController.processRequest(WebActionController.java:187)

  at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:413)

  at com.ca.clarity.uif.UIServlet.service(UIServlet.java:64)

  at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

  at com.niku.union.web.filter.GZIPResponseFilter.doFilter(GZIPResponseFilter.java:130)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

  at com.niku.union.web.filter.CharsetFilter.doFilter(CharsetFilter.java:56)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

  at org.apache.catalina.filters.AddDefaultCharsetFilter.doFilter(AddDefaultCharsetFilter.java:88)

  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)

  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

  at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)

  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

  at com.niku.union.web.valves.ErrorPageRedirectValve.invoke(ErrorPageRedirectValve.java:69)

  at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)

  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

  at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)

  at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)

  at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

  at java.lang.Thread.run(Thread.java:745)

Outcomes