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ServiceDesk account lost Admin right

Question asked by ConanLam on Sep 4, 2015
Latest reply on Sep 14, 2015 by ConanLam

Dear all,

 

If the 'ServiceDesk' account lost administrator access right, how to troubleshoot this issue?

I cannot login with its password, but if I leave the password blank, it will login as guest and cannot change role to administrator.

I tried running pdm_config again, and undo all the changes I made. The issue still exist, any idea?

 

Best regards,

Conan

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