Hi all,
I have created a collect task from rvi agent (hostname: CAPRDASS server) to collect virtual information to Hyper-V (hostname: DC1MHV011 server) and the status is "ERROR" and status text is "D:Failed".
I have verified the log file TRC_UAM_AMVMINVUX_0.txt from CAPRDASS (RVI agent) and I could see:
---------------////////////////---------------------------//////////////////////////------------------------------///////////////////////////////-------------------------------
040915-11:26:16.9834556L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002923| |
040915-11:26:16.9969481L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002924| | -----------------------------------------------------
040915-11:26:16.9970059L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002937| | Trace log D:\Aplic\CA\DSM\bin\..\logs\TRC_UAM_AMVMINVUX_0.log for amvminvux - amvminvux starting. Trace level is Error.
040915-11:26:16.9970372L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002939| | -----------------------------------------------------
040915-11:26:16.9970613L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002960| | LST : 040915-11:26:16.9970647
040915-11:26:16.9970613L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |002979| | GMT : 040915-14:26:16.9970875
040915-11:26:16.9971192L|004736|00001274|amvminvux |cfTrace |CCFTrace.cpp |000747| | Used configuration: Common Configuration Component
040915-11:26:17.4951072L|004736|00001274|amvminvux |CcnfAgentApi |CCcnfAgentApi.cpp |000087|NOTIFY | New CCcnfAgentApi 0x1f57180, instcount 1, sesscount 0
040915-11:26:17.4951885L|004736|00001274|amvminvux |CcnfAgentApi |CCcnfAgentApi.cpp |000206|NOTIFY | CCcnfAgentApi::Init() 0x1f57180, instcount 1, sesscount 0
040915-11:26:17.5317406L|004736|00001274|amvminvux |amvminvux |hypervapi.cpp |000252|ERROR | hypervapi::init: Failed to WMI connect to server DC1MHV011.ATIVASDC.LOCAL with user DC1MHV011.ATIVASDC.LOCAL\srv.itca-hyperv. Error = E_ACCESSDENIED (0x80070005)
040915-11:26:17.5319037L|004736|00001274|amvminvux |amvminvux |AMInventoryHyperv.cp|000089|ERROR | hyperv init root\cimv2 failed (server=DC1MHV011.ATIVASDC.LOCAL): 1
040915-11:26:17.5344710L|004736|00001274|amvminvux |CcnfAgentApi |CCcnfAgentApi.cpp |000107|NOTIFY | CCcnfAgentApi::~CCcnfAgentApi() 0x1f57180, instcount 1, sesscount 0
040915-11:26:17.5346631L|004736|00001274|amvminvux |CcnfAgentApi |CCcnfAgentApi.cpp |000170|NOTIFY | CCcnfAgentApi::~CCcnfAgentApi() 0x1f57180 done, instcount 0, sesscount 0
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I have verified srv.itca-hyperv user his password and that is working fine.
I insert srv.itca-hyperv into "Administrator" group from hyper-v server (DC1MHV011).
My ITCM environment:
- itca DM ans SS servers: 12.8 fp1
- hyperv: Win20012 r2.
Regards,
Nelson