I would like to know if it is possible to disable scoreboard (hide frame) for a particular access type or role.
You can simply remove servicedesk tab from user role, and create your own that will hold your list_***.htmpl with predefined query and etc
first you need to create web form
Then define Tab
Add tab to the role and you will get something like this:
Just what I needed. Thank you so much Gutis!
You are welcome
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