Understand that Jaspersoft integration with CA PPM is not considered identical to the CA BO/Crystal integration. For example, one cannot create a Jaspersoft report and make it available through object action menus.
We use Crystal Reports in several area in this fashion, where a user can run a report, say from the Issue view/edit properties page, select a report in a particular customer format from the Action menu so that they may then send the report via email to their customer.
As this feature is not available with Jaspersoft, are there other CA PPM customers out there affected by this feature loss, and has anyone identified a satisfactory workaround? We find putting reports at point of use to be very convenient and useful. Not looking forward to the loss of this feature when Crystal becomes unsupported.