CA Service Management

  • 1.  Re Submit Catalog Request

    Broadcom Employee
    Posted Sep 17, 2015 04:45 AM

    If request is rejected by Approval then catalog user role can Submit request again. how to remove the Submit Request Action from Catalog User role in CA Service Catalog R12.9 after rejection of request ?



  • 2.  Re: Re Submit Catalog Request

    Posted Oct 07, 2015 04:05 PM

    Hi, you could modify the status transitions in the xml file for the Rejected status...i think it could work.



  • 3.  Re: Re Submit Catalog Request

    Posted Oct 09, 2015 12:50 PM

    Hi, thanks for your information, but where can I find the xml file?.



  • 4.  Re: Re Submit Catalog Request



  • 5.  Re: Re Submit Catalog Request

    Posted Oct 09, 2015 02:17 PM

    Then name is requestshared.xml and it's found in SC server:

    <RootDirectory>\Service Catalog\view\webapps\usm\locale\icusen\request

     

    Hope it helps!