If request is rejected by Approval then catalog user role can Submit request again. how to remove the Submit Request Action from Catalog User role in CA Service Catalog R12.9 after rejection of request ?
Hi, you could modify the status transitions in the xml file for the Rejected status...i think it could work.
Hi, thanks for your information, but where can I find the xml file?.
Modify the Request Status List - CA Service Management - 14.1 - CA Technologies Documentation
Then name is requestshared.xml and it's found in SC server:
Hope it helps!
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