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Affected Service trigger for auto suggest

Question asked by Grant Bruneau Champion on Sep 18, 2015
Latest reply on Sep 22, 2015 by Grant Bruneau

Hi Community,

 

I'm trying to add affected service to the issue form.  So far I've added the field to the issue form and when I click the lookup it automatically fills in the Enterprise Service option.  However I've notice when I start typing the name of a service on the detail form it will not filter the list to only Enterprise Service.  I think I'm missing a trigger which is attached to the incidents AS.

 

In WSP the trigger attached to affected_service on cr is, "ON_PRE_VAL cr.affected_service::check_family() 50;

 

Tracking down the code I've found it's defined in cmpcd.spl, which appears to be a locked down file.  Does anyone know the accompanying SPL required to make this trigger work?

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