i have a few Problem with our CA SDM in our Company.
Single sign on is not working anymore because we had to add the SDM URL to the trusted sites. We had to do that because, when it’s not in the trusted sites it’s redirecting the URL all the time and opens a new window with the SDM start page.
It's also not possible to add an attachment, it comes up with an error message like this:
Unable to connect to"http://serverdesk:8080/caisd/Uploadservlet".
please make sure the servlet path is correct and that tomcat is upand running
We also have problems to open office files like: docx / xlsx / msg , SD saves it as Uploadservlet. It doesn’t recognize it as this file type which means we have to choose the program all the time when we open a Office file.
The last problem is with Firefox and Chrome. Since they changed their SSL keys SD is not reachable anymore. this is the error message:
Server has a weak ephemeral Diffie-Hellman public key
This is going to be a big problem for our Mac users.
Sorry if you don't have every info you Need to help me, but i never used this tool as an Administrator.
Thank you very much for your help.