how to delete attachments from request or incident in CA SDM 14.1
Were you referring to deletion of attachments in bulk? If it is from GUI, then in the attachment tab of the request, you can right click on the attachment file and then click on delete.
In request or incident for attachments we are not getting right click option to delete it.
Whats the version of browser you are using? Try to use different browser such as Firefox and verify the behavior. Does it happen for the administrator?
Hi Mahesh - We're you able to make any progress on this issue? If so and a response here helped please mark Correct Answer as appropriate. Thanks, Chris
We had similar issue and it was because of customization of list_attmnt_sd form. Please check if you have customized this form.
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