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Service Contracts

Question asked by TMACUL Champion on Sep 30, 2015
Latest reply on Oct 3, 2015 by TMACUL

Looking for Service Contracts


Someone already ready  use it before?


Which trigger attach the service type?

 

If... we looking for record (Service Contracts), we can see


  • Privates Service Type
  • Pri
  • urg
  • cnt
  • groups
  • CI
  • pcat
  • etc..

 

thinking about these information, it's question.

 

How works?


Can we related these objects?

 

Will SDM attach service type when these objects were inserted on ticket?

 

 

Service Contracts - CA Service Management - 14.1 - CA Technologies Documentation

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