I'm facing up a issue, when I try to use a equal sign ( = ) at the description: When a use it, the ITPAM doesn't treat it as a special character, and instead of return the correctly description, it is returning the word "true", and then, all the ticket description is lost.
I've made some searches and saw that is possible to use the spl function "gsub", to treat it, but I don't know how to use it
So, could you guys give me a light with this? How can I set the spel to treat the equal sign ( = ) as a special character?
Thanks in advance!